One Off Hospitality Group

Privacy Policy

One Off Hospitality Group, Ltd., and its collection of restaurants (“OOH”) strongly value your privacy and are committed to protecting the privacy and security of the Personal Information that you provide to us. This policy explains the policies that we have implemented to protect that privacy and security. 

The Information We Collect

The Personal Information we collect depends upon, and is limited to, the nature of the services you request, your transaction, your request or inquiry about or with us, but may include your name, contact information, geolocation (physical location or movements), payment information, your IP address, type of operating system, device information, the time, nature and duration of your visit to our website(s), information as to how you use or have used our services and/or your preferences and other information that you may provide to us.  When we collect Personal Information we will, when appropriate and practicable, explain to you why we are collecting it and how we plan to use it.  In some circumstances we also may receive information from third parties.

For purposes of our Privacy Policy, Personal Information is defined to include information that reasonably could be capable of identifying a specific individual in isolation or in conjunction with other publicly available sources.  Examples of Personal Information include name, address, driver’s license or other governmental identification, email address, phone number, credit card numbers and bank account numbers. 

Limited Use of Personal Information

We use the information you provide only in compliance with the law and only to the extent necessary to fulfill the services that we agree to provide you, to send you marketing communications or otherwise to communicate with you regarding our services and/or to improve our services. We do not share this information with outside parties except to the extent necessary to provide those services to you or as required by law.  We never use or share your Personal Information in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Data Protection

We do and will take reasonably appropriate measures to protect your Personal Information with password protection on our systems, and locked/limited access hard copy files, which are limited.  We will destroy any Personal Information once it is no longer needed, but in most cases, it is retained for a minimum of six years.

Opt Out/Correction/Deletion

You may unsubscribe to our mailing/marketing lists at any time by contacting us in writing. You also have the right to access, correct and/or delete any Personal Information, subject to applicable law. Please reach out to rewards@oneoffhospitality.com in order to delete your account and/or unsubscribe from One Off Hospitality mailing/marketing communication. 

Non-Discrimination

One Off Hospitality Group, Ltd., is deeply committed to non-discrimination throughout all of its restaurants and business practices, and will never discriminate against anyone who exercises his, her or their privacy rights.

Children

We understand the critical importance of protecting the interests of children/minors, and none of our websites are directed at

Access

You may request access to your Personal Information by contacting us using the “Contact” link on any of our websites free of charge.

SMS/Text Messaging Communications

Subscribers can opt-in for SMS messages from One Off Hospitality Group as a part of the loyalty registration process at https://www.oneoffhospitality.com/one-off-rewards. By doing so, you agree to receive automated promotional and personalized marketing text messages from One Off Hospitality Group to the mobile phone number you provided when signing up. Messages may pertain to promotional programs, new menu items, etc. Messages for this program will be sent from 1-872-813-8096 and begin with One Off Rewards. Consent to receive automated marketing messages is not a condition of any purchase. Message frequency varies. Message and Data rates may apply.

To opt-out of the text messaging program, text the keyword STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to our 1-872-813-8096 to cancel. After texting STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to our 1-872-813-8096 you will receive one additional message confirming that your request has been processed. For more information, text the keyword HELP to our 1-872-813-8096 for customer care information. You can also contact us at rewards@oneoffhospitality.com, 312-496-0012 or oneoffhospitality.com for additional assistance.

Policy Update/Contact Us

OOH may update this Privacy Policy from time to time. Any questions or comments as to our Privacy Policy can be directed to us using the “Contact” link on any of our websites.